Terms of service
Terms of Service
Last updated: [01/05/2026]
Welcome to THRVALITY. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our site or purchasing products through our partner links.
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1. About THRVALITY
THRVALITY operates as a health, wellness and recovery platform.
We do not manufacture, store, or ship products.
All products featured on our website are fulfilled by third‑party suppliers and partners.
When you purchase a product through THRVALITY, your contract of sale is with the supplier, not with THRVALITY.
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2. Third‑Party Products & Partner Links
Our website includes:
- links to partner websites
- discount codes
- external checkout options
- products fulfilled by third‑party suppliers
THRVALITY is not responsible for:
- product availability
- pricing changes
- shipping times
- fulfilment errors
- product defects
- supplier policies
All orders are subject to the supplier’s terms and conditions.
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3. Returns, Refunds & Exchanges
Because THRVALITY does not hold stock or fulfil orders, we cannot accept returns or issue refunds.
All returns, refunds and exchanges must be arranged directly with the supplier who fulfilled your order.
Their returns policy will apply.
THRVALITY is not responsible for supplier decisions regarding returns or refunds.
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4. Testing Kits & Health Information
Testing kits are provided and analysed by our laboratory partners.
Important points:
- Results are for informational and educational purposes only
- THRVALITY does not provide medical advice or diagnosis
- We do not interpret results clinically
- Customers should consult a qualified healthcare professional before acting on any results
THRVALITY is not liable for laboratory processing, reporting, or interpretation.
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5. Accuracy of Information
We aim to provide accurate, up‑to‑date information.
However, we cannot guarantee that:
- product descriptions
- pricing
- availability
- supplier information
- health content
are always complete, current or error‑free.
Suppliers may update their products or policies without notifying us.
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6. Limitation of Liability
To the fullest extent permitted by law, THRVALITY is not liable for:
- any direct, indirect or consequential loss
- product defects or failures
- delays or issues with shipping
- supplier actions or omissions
- reliance on health information
- use or misuse of testing results
Your use of third‑party products is at your own discretion and risk.
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7. Intellectual Property
All branding, content, design, images and materials on this website are the property of THRVALITY and may not be copied, reproduced or distributed without permission.
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8. Prohibited Use
You agree not to use our website for:
- unlawful activities
- attempting to interfere with site security
- misrepresenting your identity
- scraping or copying content
- reselling or misusing partner links
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9. Changes to These Terms
We may update these Terms of Service at any time.
Changes will be posted on this page with an updated date.
Continued use of the website indicates acceptance of the revised terms.
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10. Contact Information
For questions about these Terms, you can contact us at:
Email: info@thrvality.uk
Location: Durham, UK